Shobhit Harshane

Shobhit Harshane is a hospitality and corporate operations professional in hospitality operations, client experience, service delivery, business coordination, and relationship management. He holds a B.Sc. in Hospitality & Hotel Administration from IHM Shimla and has gained luxury hospitality exposure through industrial training at Grand Hyatt Goa.

His professional experience includes multi-location operations, client relationship management, SOP implementation, SLA/KPI management, cross-functional coordination, quality control, MIS reporting, and process improvement. He has successfully managed 150+ projects and accounts while working closely with corporate, hospitality, and B2B clients.

As a Corporate & Hospitality Trainer, Shobhit focuses on bridging the gap between academic learning and industry expectations. His key training areas include hospitality operations, service excellence, guest experience, professional communication, corporate etiquette, client handling, teamwork, leadership, and industry readiness, helping students develop the professional competencies required for successful careers in hospitality and the corporate sector.

Prof. Ravi Ji Zadoo

Prof. Ravi Ji Zadoo is a distinguished hospitality and academic professional with 38 years of experience, including 19 years in 5-star hotel operations and 19 years in academic leadership and institutional administration at the level of Principal and Professor.

A specialist in Front Office Operations, Hospitality Management, Academic Governance, Student Development, and Faculty Leadership, he brings extensive industry experience and academic expertise to hospitality education.

Prof. Zadoo is also a Qualified Learning Facilitator (QLF), certified by EHL Hospitality Business School, Switzerland. As an academic leader and mentor, he is committed to developing confident, skilled, disciplined, and industry-ready hospitality professionals.

Mr. Lokesh Bhatia

Mr. Lokesh Bhatia is a seasoned hospitality and administration professional with extensive experience in hospitality operations, human resources, quality management, administration, and institutional coordination.

A University of Delhi graduate, he began his career in hotel operations and later held management positions across leading hospitality organizations. He also gained valuable corporate experience as a Quality Analyst with Bharti Airtel and Samsung India, developing expertise in quality assurance, process management, documentation, and data management.

Associated with RIG Institute of Hospitality & Management since 2014, Mr. Bhatia oversees key administrative and HR functions, including student records, admissions administration, institutional documentation, HR operations, departmental coordination, and project management.

With a multidisciplinary background in hospitality, corporate quality, HR, administration, and technology, he contributes significantly to the efficient and systematic functioning of the institution.

Ms. Snigdha Bhatia

Ms. Snigdha Bhatia is an accomplished marketing and public relations professional with extensive experience across hospitality, education, travel, tourism, and corporate sectors. With a background in Travel & Tourism Management and experience with reputed organizations including Bharti Airtel, Tech Mahindra, HCL, EXL Services, Mankind Pharma, and leading hotels, she brings strong expertise in marketing, admissions, PR, corporate communication, and stakeholder engagement.

Associated with RIG Institute of Hospitality & Management since 2016, she leads marketing, admissions, student engagement, branding, and industry outreach initiatives. She is also actively involved in career counselling, industrial training, placements, and student mentoring, maintaining strong industry relationships to support students throughout their academic and professional journey.

Known for her approachable nature and strong student connect, Ms. Bhatia plays a vital role in strengthening the institution’s marketing, industry interface, admissions, and student development initiatives.

Mr. Bharat Nailwal

Mr. Bharat Nailwal is a hospitality and culinary education professional with 10+ years of experience in culinary operations, teaching, practical training, and student mentoring. He holds a B.Sc. in Hotel Management from IHM Dehradun (NCHMCT) and an MBA in Hotel & Tourism Management.

A NHTET-qualified faculty member, he has completed Faculty Development Programs at IHM Pusa and Amity University, with a strong focus on practical learning and industry readiness.

He has served as Assistant Lecturer – Food Production at Delhi Institute of Hotel Management (DIHM), where he trained students in culinary skills, International & Western Cuisine, food safety, kitchen operations, and culinary events.

Currently, as HOD – Food Production Department and Culinary Educator at RIG Institute of Hotel Management, he combines academic expertise with hands-on culinary training to develop skilled, confident, and industry-ready hospitality professionals

Ms. Ruchi Upadhyay

Ruchi Upadhyay is an experienced English language educator with 11 years of teaching experience across elementary, secondary, and senior secondary levels. She brings strong expertise in English communication, language development, curriculum planning, student engagement, assessment, and activity-based learning.

She holds a Postgraduate degree in English Literature, along with M.Ed. and B.Ed. qualifications, and is currently pursuing a Ph.D. in Education.

As a Teaching Associate in Professional Communication, she focuses on developing students’ spoken and written communication, presentation skills, confidence, interpersonal communication, professional etiquette, and effective use of English in academic and workplace environments. Her student-centric approach, ability to simplify complex concepts, and effective use of modern teaching aids support an engaging and practical learning environment.

Her professional strengths include curriculum development, student assessment, mentoring, classroom management, communication skills training, and innovative teaching methodologies. She has also contributed to academic initiatives and served as a school magazine editor

Bhawana Varshney

Ms. Bhawana Varshney is an experienced education professional with 11+ years of experience in teaching, student counselling, admissions, and educational marketing. Currently associated with RIG Institute of Hospitality & Management, she contributes to teaching, student engagement, counselling, admissions support, and outreach activities.

She brings strong skills in student relationship management, course promotion, lead generation, communication, follow-up, and academic coordination. Her diverse experience in teaching and education counselling enables her to effectively connect with students and support their academic and career aspirations.

Mr. Reuben Mohit John

Mr. Reuben Mohit John is a hospitality professional with 8 years of industry and academic experience, currently serving as a Teaching Associate in the Food & Beverage Service Department at RIG Institute of Hospitality & Management.

He holds a Graduation in Physiology from IGNOU, a Diploma in Food Production from Bharathiar University, Coimbatore, and a 1-year ITI Certificate in Inspection & Quality Control.

His industry experience includes working as a Shift Leader at TGI Fridays and F&B Service Supervisor at The Park, Connaught Place, New Delhi, where he also completed his industrial training. His expertise includes restaurant operations, guest service, team management, menu planning, and upselling.

At RIG Institute, he contributes to practical training, student development, admissions, examinations, administration, and placement activities. He is also HACCP and Food Safety certified, bringing valuable industry experience and practical knowledge to hospitality education.